As well as our main packages, extra telecare gives you the extra reassurance that in the event of an accident or emergency, your sensor will automatically alert Reach & Respond even if you are unable to contact us yourself using your pendant. See our prices below:
| Telecare equipment | Weekly prices |
|---|---|
| Monitor & Response support package | £8.50 |
| Friends & Family support package | £5.60 |
| Extra pendant | £1.50 |
| Smoke alarm | £2.00 |
| CO detector |
£2.00 |
| Falls detector | £2.00 |
| Flood detector | £1.50 |
| Heat detector | £2.00 |
| Door sensor | £2.00 |
| Bed/chair sensor | £3.50 |
| Smart hub | £1.15 |
| Bogus caller | £1.00 |
| Care assist | £5.60 |
| Sound boost | £2.50 |
Find out more about each of the sensors.
Find out more
Visits and calls
Our friendly team of responders are always happy to reach out to our customers in non-emergency circumstances too. If you feel you’d benefit from a call or visit from us to check how you’re doing, we also offer this service.
| Type | Price per call or visit |
|---|---|
| Welfare call | £1.50 |
| Welfare visit | £5.00 |
How to pay
You can pay for our services in a variety of ways including direct debit and standing order. You can also pay by card over the phone by calling 0333 370 1234.
Contact our experienced and friendly team who will explain the different payment methods and can help you to set up a payment method that suits you.