As well as our main packages, extra telecare gives you the extra reassurance that in the event of an accident or emergency, your sensor will automatically alert Reach & Respond even if you are unable to contact us yourself using your pendant. See our prices below:

Telecare equipment Weekly prices
Monitor & Response support package £8.50
Friends & Family support package £5.60
Extra pendant £1.50
Smoke alarm £2.00
CO detector
Falls detector £2.00
Flood detector £1.50
Heat detector £2.00
Door sensor £2.00
Bed/chair sensor £3.50
Smart hub £1.15
Bogus caller £1.00
Care assist £5.60
Sound boost £2.50

Find out more about each of the sensors.

Find out more

Visits and calls

Our friendly team of responders are always happy to reach out to our customers in non-emergency circumstances too. If you feel you’d benefit from a call or visit from us to check how you’re doing, we also offer this service.

Type Price per call or visit
Welfare call £1.50
Welfare visit £5.00

How to pay 

You can pay for our services in a variety of ways including direct debit and standing order. You can also pay by card over the phone by calling 0333 370 1234.

Contact our experienced and friendly team who will explain the different payment methods and can help you to set up a payment method that suits you.


Reach & Respond has vastly improved my standard of living. I do not worry about the consequences of living on my own anymore and no longer feel a burden on my carers or family. My family and I have more freedom knowing I am in the safe hands of such a reliable support service.
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