Our colleagues are amazing and that’s what makes Reach & Respond such a great place to work. Every day our teams make a real difference to people’s lives through the great service they provide; we know it’s the people who work here that are the key to our success and we aim to recognise and celebrate that regularly.
We share great examples of colleague achievements across the business, and because we also know many great things could go unnoticed, we find ways for colleagues to recognise the contribution and impact of their peers.
We love to show our people how much we appreciate their achievements, hard work and dedication.
Here are some of the great reward and recognition initiatives to show our colleagues how much we really do appreciate them:
- Cheers for Peers – a weekly peer-to-peer shout-out on Workplace where colleagues show their appreciation to other colleagues for going the extra mile, helping out, stepping up or simply brightening someone’s day
- Star of the Quarter – our regular peer-to-peer recognition scheme, giving colleagues the opportunity every three months to shout out a great contribution from another colleague. This might be someone who demonstrates our values in everything they do or has delivered an exceptional customer experience, taken ownership of a situation to deliver a great outcome, being bold with an idea or worked with others to improve a service. We use our engagement survey tool to ask colleagues for their nominations. Every colleague nominated receives recognition delivered to their home address and an entry into a prize draw.