5 common myths about personal alarms

We’ve debunked 5 common myths about personal alarms to help reduce the stigma and let everyone know the truth about all of the benefits.

Fun, friendship, and activities at your Whitby community centres

Enjoy laughter, friends, and fun at your local community centres in Whitby.

Peace of mind for everyone this Christmas

Christmas is all about making special memories and spending time with the people you love, but what happens after the festive fun has finished?

Phone scams – please be vigilant

Phone scams are a common way for criminals to try and get hold of your information and money. Read our guidance and remain vigilant.

Digital Switch

Changes are being made to the UK telephone system which may affect your emergency alarm service. We want to ensure that your emergency alarm system and pendant continue to work effectively and keep you safe.  

Changes for Reach & Respond customers paying by Direct Debit

We're making some changes to the way we collect Direct Debits for the Reach & Respond service.

Increased risks for elderly people living alone during the darker evenings

Autumn and winter can be difficult times for elderly people living alone. Read our tips to stay safe and connected.

What is telecare and how does it work? 

Telecare helps people live independently in their own homes using technology to monitor well-being and provide assistance when needed. Learn more about how telecare works, types of devices, and benefits.

Falls in the elderly: How to stay safe and get help

Did you know Reach & Respond offers a faster response than the ambulance service to low-level falls? Falls are a major risk for elderly people, but there are steps you can take to reduce your risk and get help quickly if you do fall.

Peace of mind during your holiday

Worried about leaving elderly or vulnerable loved ones at home while you go on holiday? Reach & Respond can help with 24-hour call monitoring, reassurance calls and visits, and telecare to keep your loved one safe and supported.

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