Agile working 

We encourage colleagues to work in an agile way where possible, as it allows them to deliver an effective service to all of our customers. It also aligns with one of our overarching objectives, which is to be a great place to work for our people. 

We have some core principles that are key to effective agile working – they are: 

We will deliver an excellent service to our customers – both internal and external to answer all urgent customer and stakeholder enquiries and deliver work to deadlines.

It’s important you have some balance in your life, so we offer you the opportunity to flex your time to meet your needs as well as the needs of customers. The amount and type of flexibility will depend on your role, your customers and your team.

We have a number of great locations you can connect with colleagues face to face, as well as the technology to connect remotely. Our colleagues at every level are accessible and support each other in the day-to-day delivery of the service and colleague wellbeing.

What you can expect from Reach & Respond

rr ict

Suitable ICT equipment for your role (e.g. laptop with separate keyboard and mouse, and mobile phone)

rr clear direction

Clear direction, guidance, and objectives so you know what to do

rr conversations

Regular conversations about your performance based on the outcomes you deliver

rr recognition

Recognition for the good work you do through our various recognition schemes and initiatives

rr workplace

Regular communication via multiple channels such as Workplace and Teams

rr privacy

Respect for your right to privacy when you are not working

rr office space

Access to really great office space whenever you need it, as often as you need it

rr meetings (2)

Regular team meetings

Apply today! 

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